![]() To achieve better clinical outcomes, it's clear that Crossover’s outcomes-driven, value-based Primary Health model is a win-win.”Īdditionally, the data support the continued trend of Crossover’s Primary Health care teams’ ability to reduce specialist costs by 35% to 17%, representing significant savings for self-insured employers in a time of heightened financial pressures. Also, Crossover members reported they were highly satisfied with their specialist visits, rating them on average a 4.33 on a scale of 5.Ĭrossover Health Chief Medical Officer Stephen Ezeji-Okoye, MD added, “Not only is it incredibly costly for payers, but the standard practice for managing specialist referrals can be frustrating for patients who shoulder the burden of unnecessary treatment in today’s fragmented and confusing healthcare landscape. This lower referral rate is driven by several key factors including integrating primary care, physical medicine, mental health, and coaching in a team-based environment, thereby reducing the need for outside referrals. Notably, Crossover’s integrated, multi-disciplinary Primary Health care model was able to decrease the number of outside specialty referrals by 22% compared to the community. With these published results, Crossover has demonstrated for the first time the value of full-service Primary Health centers for employers looking to streamline the healthcare experience and reduce the rate and cost associated with specialty referrals. ![]() ![]() There have been very few published studies on the impact of referral management among commercially insured populations and none on referral management from employer-sponsored health centers. Published in The Journal of General Internal Medicine, the study reveals that when referral management via care navigation is embedded in an integrated, team-based model such as the Crossover Primary Health model, self-insured employers should expect to achieve reduced referral rates, increased employee satisfaction and overall reduced costs. 25, 2022 (GLOBE NEWSWIRE) - Crossover Health, a leader in delivering value-based hybrid care, today published the first peer-reviewed study of referral management among employer-sponsored health centers.
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